Handmade by Hannah takes protecting your privacy very seriously. This privacy policy applies between you, the user of this website, and Hannah Brown trading as Handmade by Hannah as the owner and provider of this website. In this privacy policy, the terms 'we' or 'us' are defined as Hannah Brown trading as Handmade by Hannah and the terms 'user' or 'you' are defined as any third party that accesses this website and is not Hannah Brown trading under Handmade by Hannah as the operator of this website. This privacy policy is only applicable to the actions of Hannah Brown trading as Handmade by Hannah and, for the purposes of the applicable Data Protection Laws, we are the "data controller" and therefore determine how and for what purposes your data is processed.
How we collect data
The data we collect is given to us by you or is collected automatically. The information we collect about you will only be used lawfully, in line with the UK General Data Protection Regulations and its subsequent laws, regulations and secondary legislation and any modification or amendment of it. We collect information about you for the purpose of completing your order and to provide you with the best possible customer experience. We will never collect sensitive information about you without your specific consent.
Data given to us by you
The type of information we collect about you includes:
- Your name
- Your email address
- Details relating to your purchase
- Billing or shipping address
This data will be obtained through the website when you place your order or when you contact us via email.
The information we hold will be accurate and up to date. You will receive an email as an order confirmation and if any queries arise regarding your order.
Data that is collected automatically
We may use technology to track patterns of behaviour of visitors to our website. Should this be the case, this can include the use of a "cookie", which would be stored on your browser. Your browser can usually be modified to prevent this from happening.
The type of information collected automatically could include:
- your IP address
- the dates, times and frequency with which you access the website
- the way you use and interact with the content of our website.
Keeping Data Secure
Data collected will not be shared with any other companies. If you suspect misuse, loss or unauthorised access to your data, please let us know immediately by contacting us at hannah@handmadebyhannah.uk. Unless a longer retention period is required, we will only hold your data for the period necessary to fulfil the purposes outlined or until you request that the data be deleted. Even if we delete your data, it may persist on backup media for legal or tax purposes.
Your Rights
You have the right to request and obtain a copy of the information we hold on you and that we modify, update or delete this information. If you require a copy of this information, please contact us at hannah@handmadebyhannah.uk. You also have the right to object to our use of your data, to restrict our use of your data and to data portability (to request that we move, copy or transfer your data). Please keep us updated should your data change during the period for which we hold it.
General
You may not transfer your rights under this privacy policy to any other person and we will only transfer our rights under this privacy policy if we reasonably believe that your rights will not be affected. If any provision of this privacy policy is found to be invalid, the validity of the other provisions in this privacy policy will not be affected. All disputes arising from this agreement will be exclusively subject to the jurisdiction of the English courts. We may make amendments to this privacy policy from time to time and any substantial changes will be immediately posted on this website.